Online Students, Parents, & External Partners
We are pleased to provide our online students, parents, & external partners with the ability to request assistance through our online support portal. Please provide as much information as possible to help us troubleshoot and resolve the issue you are reporting. It’s our goal to respond to each issue within 24 hours during the weekdays. To submit an issue, please visit the Indianola Incident IQ Public Portal.
Indianola Employees
The link above is for public support only, so please be sure to login to the Indianola Incident IQ Employee Portal using your district-provided Google username and password.
Face-to-Face / In-district Students / Summer Support
The link at the top of this page is for remote learners, parents, & external partners only. During the school day, students should ask their teachers the process for seeking technical assistance in their specific building. Over the summer only, students may use the Indianola Incident IQ Public Portal link above to request support or call our help desk number at 515-961-9500 x2503.